Terms and Conditions

1. Introduction

1.1. This Services Agreement (“Agreement”) between You and PravasiTax Solutions Private Limited or the Service Provider, doing business of assisting Individuals or Body Corporates in Indian tax compliances (“PravasiTax”, “we”, or “us”), confirms our understanding of the terms and objectives of our engagement and governs your use of the Services (defined in Section 15) to be provided by PravasiTax.

1.2. You are considered to have read, understood and agreed to all the terms of the Agreement if you check your acceptance of the terms of the Agreement during the creation of your account, or you otherwise access, copy, or use any PravasiTax Services.

1.3. You may use PravasiTax Services only if You agree to all the terms of the Agreement.

1.4.You do not have the right to access and use the Services if You do not agree to the terms of this Agreement.

1.5. THIS AGREEMENT INCLUDES YOUR CONSENT TO ELECTRONIC COMMUNICATIONS AS PROVIDED IN SECTION 12.

1.6. Definitions of key terms are provided in Section 15 below.

2. Your Use of the Services

2.1. Your licensed and permitted use

PravasiTax grants you a non-exclusive, non-transferrable, non-sublicensable, and limited license to access and use the Services for your individual personal and/or internal business purposes under the terms, conditions, and limitations set forth in this Agreement and payment of all applicable fees. PravasiTax reserves any and all rights not expressly granted to you in this Agreement.

2.2. Your eligibility

For availing services by use of www.pravasitax.com, either by registration or by any other means, the person shall be a citizen of India or person holds Person of Indian Origin or Overseas Citizenship of India Cards, who are 18 years of age and above and who can enter into a legally binding contract, and / or are not barred by any law for the time being in force.

2.3. Your account

(A) Initial Information

You will provide us with initial personal information about you and your tax residency status, including but not limited to your name, birth date, Permanent Account Number, Aadhar, Phone number, and E-mail address.

(B) Creating your account

You will be required to register and create an account with us to access certain features of the Services. You will be assigned or will select a user name and password through the registration process. By creating an account, you consent to receive email correspondence from PravasiTax regarding your account or your use of the Services. If you create an account for filing tax return for another individual, PravasiTax shall not be held responsible if you are creating such account without the consent or knowledge of the Individual concerned.

For preparing your tax return, You will need to provide PravasiTax with the Tax Information including information about your income, deductions, investments, bank account name and number, contact details etc, which is critical and required at the time of filing your income tax return in India.

For preparing tax return for your Relative, You agree that you have obtained the consent from your Relative to provide the Tax Information to PravasiTax on their behalf and PravasiTax shall not be responsible for any liability for any claim raised by the Relative or any other person.

(D) Accurate information

By registering or creating an account to use the Services, you represent and warrant that your information under your account as stated in clause 2 of this Agreement is true and accurate to the best of your knowledge. You agree not to submit false information such as name, email, address, or telephone number, PAN and Aadhar when registering for an account to use the Services. Any inaccurate information provided to us may result in delays or failure to attain the objectives of our engagement. PravasiTax shall not be held responsible for any delays or losses arising due to inaccurate data or information provided by You.

2.4. Maintaining the security of your account

You are responsible for all use of the Services under your account.

(A)Account protection

You are responsible for setting up and keeping confidential your account, username, password, and other sensitive information. You must take security precautions with at least reasonable and prudent care. You agree that you will be solely responsible to PravasiTax for all activities that carried out in You Account.

(B)Unauthorized use of the Services

You will notify us immediately of any unauthorized use of the Services including use of your account, username, password, or any other security breach of which you are aware.

(a)Notification of unauthorized use

We will have no liability to you for any unauthorized access or transaction made using your account, username, or password that occurs before you have notified us of possible unauthorized use and we have had a reasonable opportunity to act on that notice.

(b)Suspension of your account in case of Unauthorized use

If we suspect any unauthorized or fraudulent use, we may suspend or cancel your account, username, or password even without receiving notice from you.

(C)Your equipment

You are solely responsible for all device and network security for devices used to access and use the Services, including but not limited to any active firewall, anti-virus software, and anti-spyware software necessary to secure and protect any proprietary or confidential information that you provide, store, submit, send, or disclose directly or indirectly with your use of the Services.

2.5. Conditions of Use

(A) Minimum Age

You must be 18 years of age or older to use the Services. You represent you are 18 years of age or older.

(B) Payment of Applicable Fee

Your use of the Services may require you to pay a fee to PravasiTax, and your use of certain Services may be conditioned upon paying the applicable fee for such Services. If PravasiTax processes your payments using a third-party payment processor, such payments will be governed by the third-party payment processor’s terms of use and privacy policy. By choosing the payment options you agree to pay any transactions fees and levies applicable at the payment gateway.

You must not, directly or indirectly use the Services in a way that is a Prohibited Use (as defined in Section 15.4). PravasiTax website is from India and by using the website you agree to comply with the prevailing laws in India.

(D) Additional Limitations

Specific limitations to each of the Services are explained further in Section 6.

2.6. You are responsible for the accuracy and completeness of information.

(A) Information you provide

You represent that all information you provide is true and accurate and that you have the right to provide the information to us. You will review and verify all information you provide for completeness and accuracy. You consent to the transfer of your personal information to Income Tax Authority as necessary to the performance of this Agreement so that PravasiTax may assist in filing your tax return. PravasiTax maintains appropriate security and confidentiality of your information in accordance with its Privacy Policy. You grant PravasiTax a license to reproduce, use, store, and process any information that you provide as necessary for PravasiTax to provide the Services. If you provide, or we reasonably believe you have provided, information that is false, incorrect, incomplete, pornographic, or improper, we have the right to delete the information, suspend any of your accounts, and refuse all current or future use of the Services.

2.7. Unauthorized use of the Services

You are responsible for all use of the Services and compliance with this Agreement. You have all responsibility and liability for any breach of this Agreement by you or any user under your account.

3. Intellectual property rights

The Services, modifications, copyrights, patents, trade secrets, trademarks, and other intellectual property rights pertaining to any aspect of the Services are our exclusive property. You acquire no ownership interest, derivative work, or component of the Products and/or Services through your use of the Services. You are not granted right, title, or interest to any trademark, service mark, logo, or trade name of PravasiTax under this Agreement. All intellectual property right in all contents and information presented in the website including text, design, logo and its arrangement and classification and all software compilations, underlying source code and software including but not limited to text, audio, video or graphical images, trademarks and logos appearing on the website belongings to PravasiTax Solutions Private Limited and are protected under applicable Indian Laws.

4. Copyright of Information on the Website

Ownership rights on technical information, under Information Hub including tax posts, business posts, articles, tax tools etc) contained in this website is exclusive property of PravasiTax and nothing in this Terms and Conditions of Use shall be construed as transferring or assigning any such ownership rights to You or any other person or entity.

You may not resell, redistribute, broadcast or transfer the information or use the information in a searchable, machine-readable database unless separately and specifically authorized in writing by PravasiTax prior to such use. You may not rent, lease, sublicense, distribute, transfer, copy, reproduce, publicly display, publish, adapt, store or time-share PravasiTax or its Products/Services, any part thereof, or any of the information received or accessed therefrom to or through any other person or entity unless separately and specifically authorized in writing by PravasiTax prior to such use.

4. Your Privacy

5.1. Our Privacy Policy

Your use of the Services is subject to our Privacy Policy, available at Privacy Policy. This policy explains how PravasiTax treats your personal information, and protects your Privacy, when you use the services. You agree to the use of your data in accordance with PravasiTax’s Privacy Policy.

5.2. Changes to our Privacy Notice

Consistent with applicable law, we reserve the right to change the Privacy Policy at any time. If we make a material change to the Privacy Policy, we will

(i) post a notice on our web site describing the change, or

(ii)send you electronic notification of the change.

5.3. Your Tax Information

Through your use of the Services, you may be required or requested to supply certain Tax Information or other personal financial information. You understand and agree that we may keep an electronic copy of your Tax Information, including e-filing details for any reference purposes. However, we do not hold any responsibility to maintain the data with us and may decide to delete the data at our own discretion without your consent. Therefore, you are requested to maintain a copy of the data with you for your future reference.

5.4. Sharing of Information

PravasiTax shall not share any of the personal information or tax information with any other person other than Authorized Person to perform its obligations under this Agreement.

6. Your Access to Services

6.1. Cancellation or modification of Services

We reserve the right to: change the Services at any time, without notice, and for any reason; or cancel or terminate your use of the Services if you violate this Agreement. We will not be liable to you or any third party for any modification or discontinuance of Services.

For cancellation of your purchased tax return plan or for request for a refund before PravasiTax assign its person to commence the work on your opted plan subject to providing a Notice to PravasiTax under Clause 14.5 to this Agreement.

6.2. Technical difficulties

We cannot always anticipate technical or other difficulties. These difficulties may result in loss of your data, personal settings, or other interruptions to the Services. We have no responsibility for the timeliness, deletion, mis-delivery, or failure to store any user data, communications, or personal settings with the Services.

7. The Services

7.1. Income Tax Return Preparation

We will prepare the applicable income tax returns, as requested by you. We will prepare your income tax returns based on information you furnish to us. It is your responsibility to provide us with all the information necessary for the preparation of complete and accurate income tax returns. We will not verify the information provided by You and we will rely on the data you submit to us and will not audit or otherwise verify this data. Based on the information provided by you, we shall prepare a draft income tax computation of total income, which shall be sent to you for your review and confirmation. Only upon receipt of confirmation of the computation in writing and payment of applicable taxes by You, we shall assist You to e-file your income tax return by using your login account with the Income Tax Authority. On completion of the tax return filing, we shall share your tax file containing the final tax computation, the basis of preparation of the tax computation and the acknowledgement of tax return filed. Our fees for income tax preparation will be based on the specific forms and schedules required to complete your tax return. You are not obligated to continue with our services if you are unsatisfied with the quoted fee price on PravasiTax online portal.

7.2.Tax Planning and Advice

If you desire, we are available to consult with you and provide advice in connection with your Indian taxation queries. Our fee for this service shall be based on the time spent by us in responding to your queries.

7.3. Prior Year Returns

If, during our preparation of your tax returns we discover information that affects your prior year’s income tax returns, we will make you aware of this information. However, we are not responsible for identifying all items that may affect your prior year’s income returns. If you become aware of such information during the year, please contact us to discuss the best resolution of the issue.

7.4. Electronic Filing (e-file)

(A)Responsibility

PravasiTax ensure the correctness of the tax computation with great care. However, You are solely responsible for verifying your tax returns before submission for ensuring the correctness. PravasiTax will ensure the Tax Returns has been received by the Tax Authority and you are responsible for retaining a copy of your tax returns for future correspondence with the Income Tax Authority.

(B)Tax Payment

YOU HAVE THE OBLIGATION TO PAY ALL YOUR TAX LIABILITY FOR CURRENT AND FUTURE TAX YEARS, INCLUDING PAYMENT OF THE WITHHOLDINGS AND QUARTERLY ESTIMATED TAX PAYMENTS, AND TO COMPLY WITH ALL FILING REQUIREMENTS DURING AND SUBSEQUENT TO OUR WFAS SERVICES.

8. Limited Guarantee

PravasiTax shall strive to file your returns as accurately as possible on a best effort basis. In case any error is identified in the returns after filing of your return, PravasiTax shall assist you in filing the returns at no additional cost. PravasiTax agrees to reimburse you any penalties or interests levied on you as a result of error attributable to PravasiTax.. The amount of the reimbursement shall be at actuals and shall not exceed the fee paid to PravasiTax for the respective services. Any such claims for refund or refiling assistance shall be raised within the financial year in which the respective filing was carried out using PravasiTax services.

9. Liability of PravasiTax

THE CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES PUBLISHED ON THIS WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE CONTENTS HEREIN. PRAVASITAX AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THIS WEB SITE AT ANY TIME. THIS WEB SITE MAY BE TEMPORARILY UNAVAILABLE FROM TIME TO TIME DUE TO REQUIRED MAINTENANCE, TELECOMMUNICATIONS INTERRUPTIONS, OR OTHER DISRUPTIONS. PRAVASITAX AND/OR ITS RESPECTIVE ASSOCIATED ENTITIES MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES CONTAINED ON THIS WEB SITE. PRAVASITAX AND/OR ITS ASSOCIATED ENTITIES HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THESE CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND AVAILABILITY.

PRAVASITAX SHALL NOT LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEB SITE OR WITH THE DELAY OR INABILITY TO USE THIS WEBSITE, OR FOR ANY CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF PravasiTax OR ANY OF ITS ASSOCIATED ENTITIES HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

YOU EXPRESSLY AGREE THAT USE OF THE WEBSITE AND THE PRODUCTS/SERVICES IS AT YOUR SOLE RISK.

10. Disclaimer of Warranties

10.1. General Disclaimer

OTHER THAN THOSE EXPRESS WARRANTIES AND GUARANTEES SET FORTH IN THIS AGREEMENT, PRAVASITAX AND ITS AFFILIATES, MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SERVICES.

(A)Disclaimer of implied warranty

WITHOUT LIMITING THE PRECEDING SENTENCE AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY IMPLIED WARRANTIES SUCH AS THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED FROM YOUR USE OF THE SERVICES.

(B) Disclaimer of express warranty

OTHER THAN EXPRESSLY PROVIDED IN THIS AGREEMENT, PRAVASITAX AND ITS AFFILIATES DO NOT WARRANT OR PROMISE THAT THE SERVICES WILL IDENTIFY THE APPROPRIATE DOCUMENTS FOR YOUR NEEDS, THAT THE OPERATION OF SERVICES WILL BE UNINTERRUPTED, OR THAT THE SERVICES ARE FREE FROM BUGS OR ERRORS. OTHER THAN EXPRESSLY PROVIDED IN THIS AGREEMENT, PRAVASITAX AND ITS AFFILIATES MAKE NO OTHER PROMISES ABOUT THE PERFORMANCE, ACCURACY, OR RELIABILITY OF THE SERVICES OR THEIR ABILITY TO MEET YOUR REQUIREMENTS. OTHER THAN EXPRESSLY PROVIDED IN THIS AGREEMENT, PRAVASITAX DOES NOT WARRANT ANY PARTICULAR RESULTS THAT YOU MAY OBTAIN IN USING THE SERVICES.

10.2. The Services are not legal advice

YOU ACKNOWLEDGE THAT PRAVASITAX AND ITS AFFILIATES DO NOT PRACTICE LAW OR PROVIDE LEGAL ADVICE TO YOU. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICES ARE NOT SUBSTITUTES FOR THE ADVICE OF AN ADVOCATE.

11. Anti spam policy

For minimising the spam emails, PravasiTax ensures to take all reasonable measures to reduce the impact of spam emails. All emails received by PravasiTax are subject to spam check and if an email identified as spam will be rejected with sufficient information to the sender for taking necessary action. PravasiTax reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action, from time to time.

12. Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprisings, earthquakes, pandemic situation, floods or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

13. Third Party Websites

PravasitTax Website may have certain links, which lead to resources located on servers maintained by third parties over whom PravasiTax has no control. PravasiTax is not responsible for the contents or omissions of any linked site or any links contained in a linked site. Any transactions relating to services not directly offered by PravasiTax are to be settled inter-se between the parties and all warranties express or implied of any kind, regarding any matter pertaining thereto, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed by this Website.

14. Limitations on Liability and Damages

14.1.Exclusive remedy

EXCEPT AS EXPRESSLY PERMITTED BY SECTION 7, YOUR EXCLUSIVE REMEDY AND THE ENTIRE LIABILITY OF PRAVASITAX AND ITS AFFILIATES WITH RESPECT TO YOUR USE OF THE SERVICES WILL BE LIMITED TO THE AMOUNT PAID BY YOU TO PRAVASITAX FOR THE SERVICES. IN NO EVENT WILL PRAVASITAX AND ITS AFFILIATES BE LIABLE TO YOU, REGARDLESS OF THE FORM OF ACTION, INCLUDING NEGLIGENCE, FOR ANY TAX LIABILITIES OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOST PROFITS OR BUSINESS, LOSS OF GOODWILL OR BUSINESS REPUTATION, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES OR OTHER INTANGIBLES, LOSS OF USE, OR FOR ANY CLAIM OR DEMAND AGAINST YOU BY ANY OTHER PARTY, EVEN IF PRAVASITAX OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2. No additional liability

You agree that PravasiTax and its Affiliates will not at any time have any additional liability for any claim, cause of action or injury that you or any other person may have as a result of: (1) your use of, or inability to use, the Services; (2) your use of any documents generated by the Services; (3) your retention of, or your failure to consult or retain, an advocate or other competent professional with respect to any contract, document or legal matter; (4) connection or toll charges for using the Services or obtaining updates for the Services; or (5) any fees, costs or expenses arising out of troubleshooting or technical support for the Services.

14.3. Essential purpose of this agreement

You agree that the essential purposes of this Agreement may be fulfilled even with these limitations on liabilities. You acknowledge that PravasiTax would not be able to offer the Services on an economical basis without these limitations.

14.4. Our Employees

You agree that, having regard to our interest in limiting the personal liability and exposure to litigation of employees, you will not bring any claim in respect of any damage against any of our employees personally.

15. Indemnification

You agree to indemnify and hold harmless PravasiTax and its Affiliates, Parents, Subsidiaries, other Partners and their respective current and former successors, assigns, officers, directors, representatives, employees, and agents from and against any and all claims, suits, settlements, losses, liabilities, penalties, damages (including incidental and consequential damages), costs, and expenses resulting from or arising out of your breach or violation of this Agreement or arising out of your use of PravasiTax website including your use of the website which provides a link to another website or arising out of any uploading of any content or data by You.

16. Arbitration of Disputes

Any controversy or claim arising out of or relating to this contract, or the breach of this contract, shall be settled by sole arbitrator appointed by PravasiTax in accordance with the Arbitration and Conciliation Act, 1996. The terms of the agreement are exclusively based and subject to Indian Laws. You hereby consent to the exclusive jurisdiction and venue of courts in Cochin, Kerala, India in all disputes arising out of or relating to the use of this website.

17. Consent to Electronic Communication

17.1. Consent

This consent to electronic communications your consent to electronic delivery of any Communications relating to your use of the Services or your relationship with us.

17.2. Scope of consent

You agree that any Communication we provide you may be in electronic form, and that all Communications in electronic format from us to you will be considered “in writing.” Your consent to receive Communications electronically applies to all Communications relating to your use of the Products and Services or your relationship with us. You also agree that PravasiTax does not need to provide you with an additional paper (non-electronic) copy of the Communications unless specifically requested as described below. You should print or download for your records a copy of this Agreement and any other Communication that is important to you. This consent does not require us to deliver Communications electronically, and we may provide paper copies of Communications at our discretion.

17.3.Method of delivery

We may provide electronic Communications to you in at least one of the following methods:

(i) via e-mail at the e-mail address You designated to us; or

(ii) via SMS at the mobile number You designated to us; or

(iii) via messaging platforms as opted by You provided PravasiTax has the access and approval to use such platforms in India

(iv) by access to a designated area of our website; or

(v) during your use of the Products and Services including, without limitation, via a screen or page within the Products and Services or via a link from within the Products and Services to a web page containing the Communications.

17.4. Hardware and software requirements

(A) To access Communications, you must have the following:

(i) a Current Version (defined below) of Internet Explorer, Chrome, Safari, or Firefox;

(ii) an internet connection;

(iii) an email account and related software for accessing the email account;

(iv) a Current Version of a program that accurately reads and displays PDF, Ms-Word, Ms-Excell files; and

(v) a device with an operating system capable of supporting all the above. You will need a printer if you wish to print and retain paper records or electronic storage if you wish to retain records in electronic form.

(B) "Current Version" means a version of the software that is currently being supported by its publisher.

17.5. Withdrawing consent and updating information

(A) Withdraw consent or update information

If you want to withdraw your consent to receive Communications electronically or your e-mail address changes, you must notify PravasiTax in writing at the following address: PravasiTax Solutions Private Limited, First Floor, Building No: 55-3355B, Raveendran Road, Kadavanthra, Ernakulam, Kerala, India - 682020. Please provide e-mail address to request the change. If you fail to notify PravasiTax of a change in e-mail address, any communications sent via e-mail will be deemed to have been provided or made available to you in electronic form.

18. Termination

18.1. Termination of this Agreement

Without prejudice to any other rights, PravasiTax may immediately terminate this Agreement if you fail to comply with these terms and conditions. Upon termination of this agreement, you must immediately stop use and access to the Services. All provisions of this Agreement that are intended to survive or that must survive in order to give effect to its meaning (including, but not limited to, the provisions of Sections 3, 8, 9, 10, 11, and 14) will survive the termination or expiration of this Agreement.

19. Other

19.1.Entire agreement

This Agreement is the entire and exclusive agreement between the parties with respect to the subject matter hereof and it supersedes all previous communications, representations, or agreements, either oral or written, between them. A representation or statement of any kind made by any representative of PravasiTax and not included in this Agreement, is not binding on PravasiTax.

19.2. Amendments

We have the sole discretion to change the terms of this Agreement or make changes related to any aspect of the Services. If this occurs, we will provide notice to you via any means we consider reasonable including, without limitation, email, posting on our website, or updates to the Services. After we provide notice continued use of the Services constitutes your acceptance of the changes and the Agreement (as amended).

19.3. Waiver

No waiver of any provision or condition herein is valid unless in writing and signed by you and an authorized representative of us. Our failure to insist on or enforce strict performance of any provision of this Agreement or any right is not to be construed as a waiver of any provision or right.

19.4. Severability

Except as provided in Section 11, any provision of this Agreement determined to be illegal or unenforceable is automatically reformed and construed to be valid, operative, and enforceable to the maximum extent permitted by law while preserving its original intent. The invalidity of any part of this Agreement will not render invalid the remainder of this Agreement.

19.5. Notices

Except as otherwise indicated, any notices under this Agreement to us must be personally delivered or sent by certified or registered mail, return receipt requested, or by post, to PravasiTax Solutions Private Limited, First Floor, Building No: 55-3355B, Raveendran Road, Kadavanthra, Ernakulam, Kerala, India - 682020 or sending an e-mail at info@pravasitax.com to such other address as PravasiTax specifies in writing. Notices will be effective upon receipt that may be shown by confirmation of delivery.

19.6. PravasiTax and PravasiTax Affiliates

All references in this Agreement to PravasiTax and PravasiTax Affiliates, where the context permits, includes PravasiTax’s and PravasiTax Affiliates’ respective directors, officers, employees, contractors and agents.

19.7. Agreement headings

The headings contained herein are for the convenience of the parties only and are not be used to interpret or construe any of the terms of this Agreement.

19.8. Taxation

The taxability of the Products and Services will be determined and governed by the purchase agreement or invoice for the specific Products and Services used or paid for.

20. Definitions

20.1. "Authorized Persons" means (i) Authorized Employees; and (ii) Service Provider’s [contractors,] [agents,][outsourcers] [and] [auditors] of PravasiTax who have a need to know or otherwise access Personal Information to enable Service Provider to perform its obligations under this Agreement, and who are bound in writing by confidentiality obligations sufficient to protect Personal Information in accordance with the terms and conditions of this Agreement.

20.2. "Communications" means all notices, disclosures (including those required by law), agreements, fee schedules, tax returns, records, documents, or other information we provide to you or that you sign or agree to relating to your use of the Services or your relationship with us.

20.3. "PravasiTax Affiliates" includes any entities that directly or indirectly control, are controlled by, or are under common control with PravasiTax Private Limited.

20.4. "PravasiTax Parties" includes PravasiTax Private Limited, as well as any of their direct or indirect parents, subsidiaries, and PravasiTax Affiliates, as well as predecessors, successors, officers, directors, agents, employees, and franchisees of any of them.

20.5. "Prohibited Use" includes any of the following activities when using the Services:

(i) re-distribute, sell, rent, loan, or otherwise transfer the Services or any rights or benefits in the Products and Services to any other person or entity;

(ii) share your username or password with any third party;

(iii) use the Services in any unintended manner;

(iv) use the Services for the benefit of any third parties;

(v) make the Services available on a file-sharing service, application service provider, outsourcing basis, or service bureau basis;

(vi) use the Services to provide services for third parties, including but not limited to tax-related advice or consulting services, and preparation of any documents using the Services for a third party;

(vii) duplicate the Services by any means;

(viii) remove any proprietary notice, labels, or marks on the Services, documentation, advice related to the Services, or any work product generated from your use of the Services;

(ix) derive or attempt to derive the source code of the Services;

(x) disable or circumvent any access control or related device, process, or procedure established with respect to the Services;

(xi) disassemble, modify, or reverse engineer the Services;

(xii) seek to derive the source code from any executable object code provided to you;

(xiii) modify, translate, or otherwise create derivative works based on any part of the Products and Services;

(xiv) use the Services in any unlawful manner or in any other manner that could damage, disable, overburden, or impair the Services;

(xv) upload, post, transmit, share, store, or otherwise make available any content that we deem to be harmful, threatening, unlawful, defamatory, infringing, abusive, inflammatory, harassing, vulgar, obscene, fraudulent, invasive of privacy or publicity rights, hateful, or racially, ethnically, or otherwise objectionable;

(xvi) upload, post, transmit, share, or otherwise make available any unsolicited or unauthorized advertising, solicitations, promotional materials, "junk mail" , "spam", "chain letters", "pyramid schemes" or any other form of solicitation;

(xvii) upload, post, transmit, share, or otherwise make available any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; and

(xviii) upload, post, transmit, share, store, or otherwise make available content that would constitute, encourage, or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national, or international law.

20.6. "Revenue Authority" means the Income Tax Authority in India.

20.7. "Relative" means the spouse, children, father, mother, father-in-law, mother-in-law, son-in-Law and daughter-in-law of the Account Holder.

20.8. "Services" means the Services listed and described in Section 6, and any other PravasiTax product or service that you select, pay for, or use.

20.8. "Tax Information" means all your personal information, documents, and any other information used to prepare your tax return.